Our Staff

What differentiates one skilled nursing & rehabilitation center from another? The answer is... the people who work and reside there! The people set the tone, the atmosphere, and the expectations. At The Laurels of Milford, we take great pride in ensuring that everyone feels like part of our family and that they are treated as special "guests" in our home.

The Laurels of Milford employs a team of highly qualified medical professionals, including a Medical Director, Registered Nurses, Restorative Care Nurses, a Wound Care Nurse, state tested Certified Nursing Assistants, Physical Therapists, Occupational Therapists, and a Speech Therapist. Our on-site Rehab, Dietary, Social Work, and Activities departments provide personalized and compassionate care to each guest. From the moment you walk through the front doors, the warmth and caring of the staff will begin to gain your trust and confidence, as they strive to exceed your expectations.

Unlike other facilities that use "contracted" staff members, each member of the team at The Laurels of Milford is directly employed, not "contracted". Each Team Member takes great pride in portraying "The Laurel Way of Caring", as they strive for excellence in providing only the highest standard of care and services to every guest, and to every family member and visitor. Come on in! Visit a while! Let us show you our very best... let us show you The Laurel Way.

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Lori Byrom, LNHA


Lori was born and raised in Highland County where she graduated from Lynchburg-Clay High school. In 1995, Lori graduated from Chatfield College with an Associate's Degree in Business Management. She then received her Bachelor's Degree from Wilberforce University. Prior to joining The Laurels of Milford, Lori had been employed in the healthcare field as Admission Director, Marketing Director and Social Service Director. Lori began her career working for Laurel Health Care Company in 2001, as the Director of Marketing at The Laurels of Hillsboro. She then became the Assistant Administrator in 2004, and Administrator in 2005. Lori subsequently transferred to The Laurels of Blanchester in 2010 and joined The Laurels of Milford in 2019.

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Rhonda Gross, RN

Director of Nursing

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Scott Asher, DPT

Rehabilitation Services Director

Scott Asher, DPT, graduated from Miami University with his Bachelors of Arts and received his Doctorate of Physical Therapy from the University of Cincinnati in 2014.  As a Milford native, Scott is excited to further his professional career with The Laurels in his home town and continue to hone his clinical skills. He has several years of experience in outpatient and short term rehab. He has a great interest in the treatment of balance and orthopedic conditions in older adults as well as maximizing function and decreasing risk of falls in patients with dementia. Scott enjoys playing hockey and snowboarding. He also enjoys spending quality time with his wife, Emily, and his 2 daughters. 

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Lindsey Puckett

Director of Marketing

Lindsey joined the team at The Laurels of Milford in July 2021 after spending six years at The Laurels of Hillsboro in Hillsboro, Ohio. Lindsey is very passionate about providing excellent customer service and exceeding the expectations of our guests and their families.  

As director of marketing at The Laurels, Lindsey acts as a liaison between the facility and the outside community. She connects daily with potential referral sources including hospitals, physicians, insurers, case management companies and health care agencies, conducts facility tours and admission screenings for potential guests and their families, and determines level of care, services required, equipment needs and insurance coverage as needed.

A 2011 graduate of Cincinnati State, Lindsey has worked to provide excellent customer service for over 10 years, including in the healthcare field for over six years. Lindsey is passionate about helping guests and their families to make sure they are valued and feel welcomed at The Laurels of Milford. 

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